As a website chat assistant, your main responsibility will be to provide outstanding customer service by answering live chat support or sales inquiries on a business’s website. This role requires strong communication skills and the ability to effectively manage interactions with customers to build loyalty and increase customer retention.
In addition to addressing product-related queries, you may also need to handle both compliments and complaints while safeguarding the company’s reputation. This is a remote position that can be performed from the comfort of your own home, and there are currently numerous businesses in the United States hiring for this role.
Contract length: No fixed term
Rate: $35 per hour
Skills/background needed: You must have a device capable of accessing social media and website chat functions (Phone/Tablet/Laptop). You should be able to work independently, closely follow provided guidelines, and have a weekly availability of at least 20 hours. A reliable internet connection is essential.
Location: This is a remote online position (United States preferred).
Live chat support assistants are in high demand worldwide. Businesses are actively seeking individuals who can start working immediately. If you’re ready to start right away, please apply below.