Are you ready to be on the front lines of customer support, responding to inquiries through email and chat channels? We are seeking individuals to join our Live Support team in a role that involves troubleshooting issues, following flowcharts for resolution, and raising help tickets.
Position Overview:
- Contract Length: No fixed term
- Location: Worldwide (Remote)
- Rate: $35 per Hour
Responsibilities: As a Live Support Specialist, your primary duty will be to respond to live chat messages on a business’s website or social media accounts. This includes addressing customer queries, providing sales-related information, and extending discount offers.
Requirements: To excel in this role, you must have access to a device that can engage in social media and website chat functions (e.g., Phone/Tablet/Laptop). Autonomy and the ability to diligently follow provided instructions are essential. A commitment of at least 5 hours per week and a reliable internet connection are also prerequisites.
Global Demand: Live Support Chat Specialists are in high demand on a global scale.
If you are ready to commence this role without delay, please submit your application below and become part of this sought-after profession.