Are you ready to embark on a customer support career, assisting customers through live chat interactions on websites and social media platforms? We’re searching for individuals who possess positivity, adaptability, and determination for the position of Remote Live Chat Customer Support Specialist. This is an entry-level remote role that provides comprehensive training, so no prior experience is required.
Qualities We Seek:
- A Passionate Seller: You have the skills to turn prospects into satisfied customers using your sales expertise.
- A Front Lines Liaison: You represent our brand, believe in our products, and connect customers with the right solutions for their needs.
- A Reliable Teammate: Whether working from home or in the office, you adapt well to different environments, schedules, and customer needs.
- A Customer-Centric Closer: While your title includes “sales,” integrity is your nature. You genuinely care that customers receive quality products and services tailored to their needs.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term
Rate: $35 per hour
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week
Location: Remote work online (United States preferred).
Customer support chat workers are in huge demand worldwide right now.
If you can start right away please apply below.