Are you a Facebook user who loves to chat? If so, you could be the perfect candidate for a new job as a Facebook Chat Assistant. Businesses of all sizes are hiring people from worldwide to chat with their customers on Facebook Messenger. And because of the high demand for new workers, entry-level positions are paying a starting salary of $25/hour.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
As a live chat support agent, you’ll be responsible for:
- Customer Queries: Swiftly responding to customer questions and concerns with professionalism and empathy.
- Order Assistance: Guiding customers through the process of placing orders and facilitating transactions with ease.
- Exceptional Support: Going above and beyond to provide top-notch customer support and resolve issues efficiently.
- Promotion Power: Actively promoting the company’s products and services to engage and captivate customers.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
What skills do you need to be a Facebook Chat Assistant?
To be successful in this role, you’ll need:
- Communication Prowess: Outstanding communication skills, both written and spoken, are paramount.
- Customer Service Excellence: A natural talent for customer interaction and problem-solving.
- Versatility: The ability to work independently and collaboratively, adapting to different situations.
- Positive Outlook: A positive attitude and a genuine eagerness to assist others.
Skills/background needed: These are beginner-level social media jobs, so full training is provided, and you do not need to have done any paid social media work before.
Location: Remote work online (United States preferred).
Social Media Assistants are in huge demand worldwide right now. If you can start right away please apply below.