We are currently seeking Level 1 Social Media Support Agents to manage social media profiles on behalf of businesses. This role involves tasks such as posting photos, writing captions, and replying to comments while delivering top-tier customer service. Additionally, Support Agents answer incoming chats, track information in a tracking system, utilize a knowledge base tool, and leverage their expertise to resolve issues promptly.
Responsibilities: As a Level 1 Social Media Support Agent, your primary task is to assist online companies in promoting their businesses through social media. This can be accomplished using a phone or tablet running Android or iOS. No prior knowledge of social media advertising is required, as this is an entry-level position with comprehensive training. You’ll handle activities such as sending tweets, liking Facebook posts, or uploading videos to YouTube, all guided by step-by-step instructions.
Requirements: To excel in this role, you’ll need access to a laptop, phone, or tablet and a reliable internet connection. Basic English writing skills are a must. These positions are designed for individuals new to the field of social media, and full training is provided. No prior experience in paid social media work is necessary.
Rate: $35 per hour
Location: This is a remote online position, and while applicants from the United States are preferred, we welcome candidates from all locations.
Social Media representatives are currently in high demand worldwide.
If you are ready to start immediately, please submit your application below.