Are you on the lookout for an exciting customer service opportunity that allows you to work from the comfort of your home without the need for phone calls? Look no further!
We are currently seeking dedicated individuals to join our team as Customer Service Specialists. In this role, your primary responsibility will be to address customer inquiries and concerns promptly and courteously, all from the convenience of your remote workspace.
Position Overview:
As a Work-From-Home (WAH) Agent, you will play a pivotal role in assisting customers by responding to general inquiries, effectively resolving issues through chat or email communication, and escalating unresolved matters when necessary. You will be empowered to research and provide accurate solutions to customer queries, with comprehensive training provided for those without prior experience.
Responsibilities:
As a Customer Service Specialist, your primary role will involve responding to live chat messages on the business’s website or social media platforms. This includes addressing customer questions, sharing relevant sales links, and offering exclusive discounts.
Contract Length:
This position offers the flexibility of a no-fixed-term contract.
Compensation:
- Competitive hourly rate: $35 per hour
Requirements:
- Access to a device (phone/tablet/laptop) capable of accessing social media and website chat functions
- Ability to work independently
- Proficiency in closely following provided steps and instructions
- Reliable internet connection
Location:
This is a remote position that allows you to work online from anywhere, with a preference for candidates based in the United States.
Customer Service Specialists are in high demand, and if you’re ready to start immediately, we encourage you to submit your application below.
If you have any specific adjustments or additional requests, please feel free to let me know.